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A boss or a leader?

Posted on May 14, 2021May 28, 2021 by DnA

今天老公問我一句話「你覺得Billy把你當boss還是leader?」,有什麼不一樣嗎?「如果你是boss,他只是不得不聽你的話。如果你是leader,他是因為相信你有更好的判斷而願意聽你的話」。從來沒有細想過這個問題,但的確這樣的區分讓我不住思考,在職場上,主管們到底認為自己是boss還是leader?

那天陪Billy在河邊散步,正在吃草的他沒放下警覺,一看到有人靠近他馬上抬頭看看我,我一看一百公尺處有個人正往我們靠近,我跟他說”「it’s ok, it is just a person」,他滿意的接受我的答案,繼續低頭吃草,直到這個人越靠近我才發現是個釣客拿了把長長的釣竿,這下Billy看的更清楚了,又抬頭用眼神望著我「真的沒事嗎?」,我跟他保證「it’s ok],但我感覺他的身體有點緊繃,我拍拍他跟他保證沒事,當釣客距離我們兩公尺左右,釣客朝著Billy的路徑走來,我站在三公尺寬的河岸的中間,身體面向Billy並拍著他安撫他,想把另外一邊的路讓給釣客走,但Billy一溜煙便逃到我身後,確定自己的安全,我這時才看清楚,那支釣竿還真不是普通的長,大概讓Billy想到他最怕的馬鞭,難怪他要趕快像平常一樣躲在我身後(哈哈哈,一有危險,他很聰明,先推我去死)。因為這件事,我想我在Billy的心中應該是leader吧! Leader不就是應該遇到狀況要判斷風險,必要時要站出來擋子彈的嗎?

有人說我對Billy太好了,從來不捨得罵他或揍他,其實這也並非全部事實,當他明知故犯時,我潑辣開罵跟動手動腳都來了,最常發生的是放他吃草時說了「回家」卻走給我追,他的表情說明了他的確明知故犯,所以他就像一個作錯事的小孩一樣被我責備,然後短期內他就不再犯同樣的錯誤。當我騎他做訓練時,他總有一些小聰明,有時候是學醉漢走路讓我控制不了以逃避練習,或是一遇到太困難的練習就速度加快,不然就是拉我的韁繩,但這些小聰明也不是故意的,這是他本能想到的「好方法」,但是我只要糾正一兩次,他便會停止這種小聰明,在我看來,這也沒必要打罵,他只是想這麼做,他沒有想這是對還不對,試過後被糾正才知道「喔!這樣不可以喔!」只要教的動的,打罵是浪費力氣,也只會讓馬越來越怕,一點意義都沒有。

反觀在職場上,有多少部屬完全相信他的主管的判斷,主管是不是在過去累積了足夠的信任感,讓部屬願意拋頭顱灑熱血,而又有多少主管真的會跳出來為部屬擋子彈。過去我總是很直覺性的替部屬擋掉一些事,讓他們少受點傷,不然就會提醒他們什麼渾水不要淌,只覺得這是該做的。剛開始Billy對我的「it’s ok」沒有那麼買帳,但八個月來,每次我說[「it’s ok」真的就沒事,而我覺得有風險的,我就會拉住他說「Hey!」所以他覺得他一直活得很安全,跟著我就對了,我想當主管也要給部屬這樣的信心,跟著我陞官發財一路平安。

我也在職場上見識到不少愛教訓人的主管,結果搞得部屬這也不敢做那也不敢做,多做多錯,少做少錯。我也承認過去我對愛的教育的看法是過於虛偽,但在訓馬的過程中,我學習到「正向增強」,當我鼓勵Billy哪裡做的好,他就知道原來這樣做是對的,他就會記住,下次到這裡要這樣做,當所有的技巧都靠正向增強學到了,實在沒有必要又踢又罵的,有時候踢個老半天他也不知道怎麼做你才開心。畢竟人是可以溝通的,正向增強應該佔溝通的80%,我們不會得到一個完美的部屬,但如果他把我們覺得他做的好的事,全部都做好,我想當主管的已經覺得阿彌陀佛囉!

你是boss還是leader? Boss是公司賦予你的角色,而leader卻能夠人跟隨你無論你換了什麼職位。

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